FAQ

Praccelerate Pty Ltd is incorporated in Australia with offices in Melbourne and the UK (Oxford). The company was founded by Dr. Howard Webster MBBS (Hons) FRACS MBA, an Australian Plastic Surgeon.

The application is available to surgeons in Australia and the UK only. Please email simon@praccelerate.com to register your interest outside of those countries.

Op Notes is available on the browser, iPhone and iPad. Android and a Mac App are coming soon.

Your data is encrypted and stored on the HIPAA compliant Google Firebase server infrastructure in the US that powers many of the largest organisations in the world.

Security on the Praccelerate platform follows current best practises. Our infrastructure is powered by Google Firebase and security is at the forefront of everything we build. All data is encrypted.

Praccelerate is compliant with GDPR, HIPAA and the Australian Privacy Act.

The app has been designed so that you can tailor your reporting to your surgical requirements. You can create exact lists of terms in your library for each reporting section while also being able to switch any section on and off for each procedure template.

Our global team of support agents are here to help you resolve any issues you may have using or setting up the app. Just drop us a line via our support portal.

Extensive documentation can be found on our support portal.

Praccelerate is built around your feedback. Let us know what you like, don’t like or a specific feature that you need and we will add it to our roadmap. Please email simon@praccelerate.com.

The app is currently available in English only.